Sales Marketing and Customer Satisfaction Executive
Work Location: Ahmedabad, Gujarat
Experience: 2 – 4 years
Education: Preferably Bachelor’s degree in Marketing, Communications, Business, or a related field.
We are seeking an energetic and self-motivated Marketing Sales and Customer Satisfaction Manager to join our expanding Urban Farm. If you are an ambitious individual with a passion for marketing, sales, and customer satisfaction, we want to hear from you. In this role, you will be responsible for developing and executing marketing campaigns, enhancing customer satisfaction, and driving sales growth.
In addition to being an excellent communicator, you should possess strong multitasking and organizational skills. The ideal candidate will have a comprehensive understanding of marketing techniques, social media platforms, and customer service strategies.
Responsibilities:
- Conduct market analysis and research to stay updated on the latest trends.
- Visit Restaurants, cafes and hotels for marketing and sales
- Build rapport with purchase managers and executive of said establishments
- Track upcoming events like farmers market, cooking shows etc for participation
- Calling and following up with b2c customers for sales
- Design and implement innovative marketing campaign ideas.
- Monitor all social media platforms for trending news, ideas, and customer feedback.
- Prepare and deliver detailed promotional presentations.
- Assist in the planning and execution of marketing events.
- Research and evaluate competitor marketing and digital content.
- Contribute to the creation of sales strategies, mock-ups, email campaigns, and social media content.
- Develop and maintain strong customer relationships to ensure high levels of customer satisfaction.
- Respond to customer inquiries and resolve issues promptly and effectively.
- Track and report on marketing campaign performance and customer satisfaction metrics.
Requirements:
- Proven experience in marketing, sales, and customer service.
- Proficiency with marketing software and social media platforms.
- Strong understanding of current marketing trends and techniques.
- Excellent verbal and written communication skills in English and Gujarati.
- Demonstrated passion for marketing and customer satisfaction.
- Exceptional multitasking and organizational abilities.
- Ability to work independently and as part of a team to meet deadlines and goals.
Job Perks:
- 1 day per week work from home
- Generous appraisal and bonuses policies. Initiative is well rewarded.
- All expense paid market/exhibition days (ask about it in interview!)
- Compensation for learning material and tools
- Powerful work computer at office
Compensation: 25,000/- to 40,000/- per month based on skills and experience.
Probation: 1 month
Join us at our Urban Farm and play a vital role in promoting sustainable agriculture while enhancing customer satisfaction and driving sales growth.
Content Creator and Social Media Manager
Work Location: Ahmedabad, Gujarat
Experience: 0-2 years
Education: Preferably graduate from a design or media institute
Key Responsibilities:
- Handle our Instagram page. Shoot new content and create reels.
- Manage our primary website and keep content organised and updated. Improve the UI/UX of the website.
- Keep our online shop up to date and handle customer interaction.
- Maintain presence on other social media platforms and WhatsApp groups. Follow up on messages.
- Create new content like recipes, instructions, marketing material and brand material.
Required Skills:
- Demonstrated designer attributes like good aesthetic sense and UI/UX basics.
- Excellent verbal and written language proficiency (English)
- Instagram related tools
- Video editing
- Image editing tools like Photoshop
- Vector drawing tools like Illustrator
Bonus Skills:
- Proficiency in Gujarati
- HTML/CSS knowledge
- WordPress Administration
Job Perks:
- 1 day per week work from home
- Generous appraisal and bonuses policies. Initiative is well rewarded.
- All expense paid market/exhibition days (ask about it in interview!)
- Compensation for learning material and tools
- Powerful work computer at office
- Add website building and maintenance skills to your portfolio (learn from expert in-house tech team)
Compensation: 20,000/- to 30,000/- per month based on skills and experience. Extra remuneration for website coding knowledge.
Probation: 1 month